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Occupations encyclopedia

What does each role actually do, what skills does it need, who hires for it and how is it recruited? Each occupation page gives a neutral overview for both employers and candidates — responsibilities, skills, typical employers, the recruitment process and the documents involved — and connects to the related job description, interview questions, hiring guide and career guidance across the knowledge graph.

Overview

What this cluster covers

  • A plain-language overview of each occupation — what the role does day to day.
  • The core responsibilities and the skills and qualities that matter.
  • The kinds of employers and settings that typically hire the role.
  • How the role is usually recruited, and the documents involved.
  • Related occupations, hiring guides, career guides and employment law — all connected.
Occupations

Browse all 165 pages

Industrial & logistics

Industrial & logistics

Warehouse, production, machine operation and logistics roles.

Trades & construction

Trades & construction

Skilled trades and on-site construction roles.

Occupation

Electrician

An electrician installs, tests, maintains and repairs electrical systems and wiring in buildings, sites and equipment, working to the wiring regulations and safety standards that apply in their jurisdiction.

Open
Occupation

Plumber

A plumber installs, maintains and repairs water, heating, drainage and gas systems in homes and buildings, fitting pipework and fixtures and working to the standards that apply in their jurisdiction.

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Occupation

Carpenter

A carpenter cuts, shapes, assembles and installs timber and timber-based materials for structures, fittings and finishes, working from drawings on construction sites and in workshops.

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Occupation

Painter and Decorator

A painter and decorator prepares surfaces and applies paints, coatings, wallpaper and finishes to interiors and exteriors, protecting and improving the appearance of buildings.

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Occupation

Bricklayer

A bricklayer builds and repairs walls, structures and features using bricks, blocks and mortar, working from drawings to lay courses level, plumb and to the required bond.

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Occupation

Roofer

A roofer installs, repairs and maintains roof coverings and weatherproofing on buildings, fitting tiles, slates, felt, membranes or metal so structures stay watertight.

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Occupation

HVAC Technician

An HVAC technician installs, services and repairs heating, ventilation and air-conditioning systems, keeping buildings comfortable and equipment running efficiently and safely.

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Occupation

Construction Labourer

A construction labourer carries out general site work that supports the trades.

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Occupation

Scaffolder

A scaffolder erects, alters and dismantles temporary access structures that let other trades work safely at height, building to the design and standards required on each site.

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Occupation

Plasterer

A plasterer applies plaster, render and other finishes to walls and ceilings, creating smooth, level and durable surfaces ready for decoration on new build and refurbishment work.

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Occupation

Tiler

A tiler prepares surfaces and lays wall and floor tiles in homes and buildings, cutting, fixing and grouting to a precise, durable and watertight finish.

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Occupation

Glazier

A glazier measures, cuts, fits and replaces glass in windows, doors, partitions and facades, sealing and securing units so they are weatherproof, safe and sound.

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Occupation

Steel Fixer

A steel fixer positions and ties steel reinforcement bars and mesh inside formwork so that concrete is reinforced to the engineer’s design, working from drawings on construction sites.

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Occupation

Site Manager

A site manager plans, coordinates and supervises day-to-day work on a construction site, keeping the project safe, on programme and to the required quality while managing trades and resources.

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Occupation

General Builder

A general builder carries out and coordinates a broad range of building work.

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Occupation

Handyman

A handyman carries out a wide variety of small repairs, installations and maintenance tasks around homes and buildings, fixing, fitting and finishing across several basic trades.

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Occupation

Demolition Worker

A demolition worker safely takes down buildings and structures, stripping out, breaking up and clearing materials under controlled methods and strict safety procedures.

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Occupation

Insulation Installer

An insulation installer fits thermal and acoustic insulation in walls, roofs, floors and pipework, improving energy efficiency and comfort in homes and buildings.

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Occupation

Flooring Installer

A flooring installer prepares subfloors and lays floor coverings.

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Occupation

Groundworker

A groundworker carries out the foundation and below-ground work that every project rests on.

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Transport & driving

Transport & driving

Driving, delivery and transport roles.

Occupation

Truck Driver

A truck driver transports goods by road over short or long distances, loading, securing and delivering freight safely while keeping to schedules and the rules of the road.

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Occupation

Delivery Driver

A delivery driver collects, transports and delivers parcels, goods or food to homes and businesses, completing multiple stops a day safely, accurately and on time.

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Occupation

Van Driver

A van driver transports goods, equipment or parcels using a light commercial vehicle, loading and delivering across local or regional routes safely and on schedule.

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Occupation

Bus Driver

A bus driver carries passengers safely and comfortably along scheduled routes, keeping to timetables, handling fares or passes and assisting people on and off the vehicle.

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Occupation

Coach Driver

A coach driver carries passengers on longer journeys, day trips and tours, driving safely over distance while looking after travellers and their luggage along the way.

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Occupation

Taxi Driver

A taxi driver carries passengers on local journeys for hire, taking bookings or pick-ups, choosing safe routes and handling fares while looking after passengers along the way.

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Occupation

Courier

A courier collects and delivers parcels, documents and small consignments quickly and reliably between senders and recipients, by van, car, bike or on foot as the job requires.

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Occupation

HGV Driver

An HGV driver operates heavy goods vehicles to transport freight by road, handling larger loads over local, regional or long-distance routes safely and within driving-hours rules.

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Occupation

Lorry Driver

A lorry driver transports goods by road in rigid or articulated lorries, loading, securing and delivering freight across regional or long-distance routes safely and on time.

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Occupation

Chauffeur

A chauffeur provides a professional, discreet and comfortable driving service for passengers, planning journeys, presenting the vehicle well and delivering a high standard of personal service.

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Occupation

Removals Worker

A removals worker packs, loads, transports and unloads household or office contents during a move, handling items with care and helping the move run smoothly from start to finish.

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Occupation

Dispatcher

A dispatcher coordinates drivers, vehicles and jobs from a control desk, allocating work, tracking progress and solving problems so deliveries and journeys run on time.

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Occupation

Fleet Coordinator

A fleet coordinator keeps a fleet of vehicles roadworthy, compliant and available, scheduling maintenance, tracking documents and supporting drivers and operations behind the scenes.

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Occupation

Last-Mile Driver

A last-mile driver completes the final leg of delivery, taking parcels from a local depot to customers’ doors, handling many stops a day quickly, safely and accurately.

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Occupation

Multi-Drop Driver

A multi-drop driver delivers parcels or goods to a large number of addresses across a single route each day, working through a packed schedule safely, efficiently and accurately.

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Occupation

Refuse Collector

A refuse collector collects household or commercial waste and recycling along set rounds, loading it safely onto the collection vehicle and keeping streets and bins areas clean.

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Occupation

Train Conductor

A train conductor supports the safe operation of a train and looks after passengers on board, managing doors, dispatch, tickets and information across the journey.

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Occupation

Tram Driver

A tram driver operates a light-rail tram carrying passengers along fixed routes, keeping to the timetable and signalling while driving safely through shared and street-running sections.

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Occupation

Driving Instructor

A driving instructor teaches learners to drive safely and confidently, planning lessons, building skills step by step and preparing pupils for the driving test in their jurisdiction.

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Occupation

Ride-Share Driver

A ride-share driver carries passengers booked through a platform or app, accepting trips, driving safely to the destination and handling payments through the service.

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Hospitality & food

Hospitality & food

Kitchen, restaurant and hotel roles.

Occupation

Chef

A chef plans menus, prepares and cooks food to a consistent standard, leads a section or kitchen and is responsible for quality, presentation and food-safety practice.

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Occupation

Cook

A cook prepares and cooks food to set recipes and standards, supports service on the line and helps keep the kitchen clean, stocked and running to a consistent quality.

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Occupation

Sous-Chef

A sous-chef is the head chef’s second in command, running the kitchen during service, supervising the brigade and keeping food quality, timing and standards on track.

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Occupation

Line Cook

A line cook works a station on the kitchen line, preparing and cooking dishes to order at speed while keeping quality, timing and hygiene consistent through service.

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Occupation

Kitchen Porter

A kitchen porter keeps the kitchen clean and running by washing up, cleaning equipment and surfaces, handling waste and supporting chefs with basic preparation tasks.

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Occupation

Waiter

A waiter takes orders, serves food and drink and looks after guests through their meal, providing attentive, friendly service while keeping the dining area running smoothly.

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Occupation

Bartender

A bartender prepares and serves drinks, looks after guests at the bar and keeps the bar stocked, clean and compliant while delivering quick, friendly service.

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Occupation

Barista

A barista prepares and serves coffee and other drinks, looks after customers at the counter and keeps the café running with quick, consistent and friendly service.

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Occupation

Hotel Receptionist

A hotel receptionist welcomes guests, manages check-in and check-out, handles bookings and enquiries and acts as the front-desk point of contact throughout a guest’s stay.

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Occupation

Housekeeper

A housekeeper cleans and prepares rooms and communal areas to a consistent standard, restocks supplies and helps ensure guests find their accommodation tidy, fresh and welcoming.

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Occupation

Room Attendant

A room attendant cleans and services guest rooms to a set standard, changes linen, restocks amenities and prepares each room so arriving guests find it fresh and ready.

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Occupation

Concierge

A concierge helps guests with information, bookings and requests, arranging travel, dining and experiences while offering knowledgeable, attentive and discreet service.

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Occupation

Restaurant Manager

A restaurant manager runs the day-to-day operation of a venue, leading the team, overseeing service and standards and balancing guest experience with smooth, organised running.

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Occupation

Catering Assistant

A catering assistant supports food service by preparing and serving food, setting up service areas, keeping things clean and helping the catering team run a smooth operation.

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Occupation

Dishwasher

A dishwasher keeps a kitchen supplied with clean crockery, glassware, pots and utensils, operating washing equipment and helping maintain a clean, hygienic work area.

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Occupation

Food Service Assistant

A food service assistant serves food and drink, keeps service areas clean and stocked and helps customers, supporting smooth, friendly service across counters and dining areas.

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Occupation

Banquet Server

A banquet server sets up, serves and clears food and drink at functions and events, delivering coordinated, attentive service to large groups to a set sequence and standard.

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Occupation

Host

A host greets and seats guests, manages bookings and the waiting list and sets a warm first impression while keeping the flow of a busy dining room organised.

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Occupation

Hotel Porter

A hotel porter assists guests with luggage, helps with arrivals and departures and supports the front-of-house team, offering a helpful, attentive welcome around the hotel.

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Occupation

Event Staff

Event staff set up, run and support functions and gatherings, helping with service, guest assistance and logistics so events run smoothly, safely and on schedule.

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Care & health

Care & health

Care, support and healthcare roles.

Occupation

Nurse

A nurse assesses, plans and delivers clinical care, monitors patients, administers treatments and supports people and their families across a wide range of healthcare settings.

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Occupation

Care Assistant

A care assistant supports people with daily living.

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Occupation

Healthcare Assistant

A healthcare assistant supports nurses and clinical teams with patient care and routine clinical tasks, helping wards, clinics and units run smoothly while keeping patients comfortable.

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Occupation

Support Worker

A support worker helps people with additional needs to live as independently as possible, providing practical, social and emotional support tailored to each person’s goals.

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Occupation

Home Care Worker

A home care worker visits people in their own homes to provide personal care and practical support, helping them remain safe, comfortable and independent where they live.

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Occupation

Nursing Assistant

A nursing assistant supports registered nurses with direct patient care and routine clinical duties, helping to keep wards and units running smoothly and patients well cared for.

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Occupation

Senior Carer

A senior carer provides hands-on care while also guiding and supporting a team of care staff, helping to ensure care plans are followed and standards are maintained.

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Occupation

Midwife

A midwife supports women and birthing people through pregnancy, labour, birth and the early postnatal period, providing clinical care, guidance and reassurance throughout.

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Occupation

Paramedic

A paramedic responds to medical emergencies, assesses and treats patients at the scene and during transport, providing urgent care and stabilising people before hospital handover.

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Occupation

Dental Nurse

A dental nurse supports dentists and dental teams during treatment, preparing the surgery, assisting chairside and helping patients feel comfortable and well cared for.

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Occupation

Pharmacy Assistant

A pharmacy assistant supports pharmacists and the pharmacy team with dispensing tasks, stock and customer service, helping the pharmacy run safely and smoothly.

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Occupation

Healthcare Receptionist

A healthcare receptionist is the first point of contact at a surgery, clinic or hospital, managing appointments, enquiries and records while keeping the front desk calm and welcoming.

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Occupation

Childminder

A childminder cares for children, often in their own home, providing a safe, nurturing environment and supporting play, routines and early development while parents work.

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Occupation

Nanny

A nanny provides dedicated childcare in a family’s home, supporting children’s daily routines, play and development while working closely with parents.

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Occupation

Teaching Assistant

A teaching assistant supports teachers and pupils in the classroom, helping children learn, managing activities and giving extra support to those who need it.

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Occupation

Social Worker

A social worker assesses and supports people facing difficult circumstances, helping to protect those at risk and connect individuals and families with the right help.

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Occupation

Occupational Therapist

An occupational therapist helps people overcome barriers to everyday activities, supporting recovery, independence and participation through practical assessment and tailored interventions.

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Occupation

Phlebotomist

A phlebotomist takes blood samples from patients for testing, donation or research, carrying out the procedure safely and helping patients feel at ease.

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Occupation

Care Coordinator

A care coordinator organises and oversees the delivery of care, matching staff to people’s needs, managing schedules and keeping care running smoothly and safely.

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Occupation

Mental Health Support Worker

A mental health support worker helps people living with mental-health needs, providing practical and emotional support that promotes recovery, wellbeing and independence.

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Office & retail

Office & retail

Administrative, customer-service and retail roles.

Occupation

Receptionist

A receptionist is the first point of contact for visitors and callers, greeting people, managing the front desk and directing enquiries so an organisation runs smoothly and looks professional.

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Occupation

Administrative Assistant

An administrative assistant keeps an office running by handling correspondence, scheduling, filing, data entry and a wide range of support tasks that free colleagues to focus on their core work.

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Occupation

Office Manager

An office manager keeps the workplace running smoothly, overseeing facilities, suppliers, administration and often a small support team so the wider business can focus on its work.

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Occupation

Data Entry Clerk

A data entry clerk inputs, updates and checks information in databases and systems, keeping records accurate and complete so the rest of the organisation can rely on its data.

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Occupation

Customer Service Advisor

A customer service advisor helps customers with questions, orders and problems across phone, email and chat, representing the organisation and resolving issues with patience and care.

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Occupation

Call Centre Agent

A call centre agent handles inbound or outbound calls at volume, helping customers, following scripts and procedures, and recording each interaction accurately in the system.

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Occupation

Sales Assistant

A sales assistant helps customers on the shop floor, advises on products, processes sales and keeps the store tidy and well-stocked, supporting a positive shopping experience.

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Occupation

Retail Assistant

A retail assistant supports the running of a shop by serving customers, handling stock, operating the till and keeping the store presentable through the trading day.

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Occupation

Cashier

A cashier processes customer payments at the till accurately and courteously, handling cash and card transactions, issuing receipts and keeping the checkout area running smoothly.

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Occupation

Store Manager

A store manager runs the day-to-day operation of a shop, leading the team, driving service and sales, managing stock and standards, and taking responsibility for the store’s performance.

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Occupation

Visual Merchandiser

A visual merchandiser designs and arranges product displays, windows and store layouts to present merchandise attractively and guide customers through the shopping space.

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Occupation

Stock Controller

A stock controller manages inventory levels, tracks goods in and out, conducts stock counts and keeps records accurate so a business avoids shortages and excess.

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Occupation

Secretary

A secretary provides organised support to an individual, team or department, managing correspondence, diaries, documents and meetings so work stays on track and well-coordinated.

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Occupation

Personal Assistant

A personal assistant provides dedicated support to a senior individual, managing their diary, communications, travel and tasks so they can focus on their priorities.

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Occupation

Bookkeeper

A bookkeeper records and maintains a business’s financial transactions, keeping the books accurate and up to date so the organisation can manage cash, report and meet its obligations.

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Occupation

Payroll Administrator

A payroll administrator processes employee pay, ensuring people are paid accurately and on time, deductions are handled correctly and records meet the rules in their jurisdiction.

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Occupation

HR Administrator

An HR administrator supports the human-resources function by maintaining employee records, handling paperwork and helping with recruitment, onboarding and everyday HR processes.

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Occupation

Office Junior

An office junior is an entry-level support role in an office, helping with filing, post, basic administration and errands while learning how a workplace runs.

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Occupation

Telesales Agent

A telesales agent contacts customers or prospects by phone to introduce products and services, answer questions and process orders, working towards agreed goals.

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Occupation

Cleaner

A cleaner keeps buildings and spaces clean, hygienic and presentable, carrying out routine cleaning tasks safely and to the standard expected by the employer or client.

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Professional & tech

Professional & tech

Professional, managerial and technology roles.

Occupation

Software Engineer

A software engineer designs, builds, tests and maintains software, turning requirements into working code while collaborating with a team to keep systems reliable and maintainable.

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Occupation

Accountant

An accountant prepares, examines and reports on financial records, helping an organisation keep accurate accounts, meet its obligations and make informed decisions.

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Occupation

Project Manager

A project manager plans, coordinates and delivers projects, keeping scope, schedule, budget and stakeholders aligned so that work is completed to agreed goals.

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Occupation

Human Resources Manager

An HR manager leads people operations for an organisation, overseeing recruitment, employee relations, policies and development so that the workplace runs fairly and effectively.

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Occupation

Recruitment Specialist

A recruiter finds, attracts and assesses candidates for open roles, guiding both employers and applicants through a fair and well-organised hiring process.

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Occupation

Sales Manager

A sales manager leads a sales team, setting direction, coaching people and managing the pipeline so that the organisation meets its agreed goals.

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Occupation

Marketing Manager

A marketing manager plans and oversees how an organisation reaches and engages its audience, coordinating campaigns, channels and content to support its goals.

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Occupation

Business Analyst

A business analyst studies how an organisation works and what it needs, turning problems into clear requirements that teams can act on.

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Occupation

Financial Analyst

A financial analyst examines financial data and trends to support decisions, building models, reviewing performance and explaining the numbers behind a plan.

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Occupation

Data Analyst

A data analyst gathers, cleans and examines data to answer questions, turning raw figures into clear findings that help an organisation decide what to do next.

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Occupation

Product Manager

A product manager decides what a product should do and why, balancing user needs, business goals and what is feasible to guide a team toward valuable outcomes.

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Occupation

Operations Manager

An operations manager keeps the day-to-day running of an organisation smooth, overseeing people, processes and resources so that work is delivered reliably.

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Occupation

Account Manager

An account manager looks after relationships with an organisation’s clients, making sure their needs are met and that the partnership stays healthy over time.

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Occupation

Graphic Designer

A graphic designer creates visual material that communicates a message, combining layout, typography, colour and imagery to meet a brief.

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Occupation

Web Developer

A web developer builds and maintains websites and web applications, writing code that makes pages work, look right and run reliably.

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Occupation

IT Support Technician

An IT support technician helps people use technology, diagnosing and fixing hardware, software and account problems so that everyday work can continue.

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Occupation

Network Administrator

A network administrator keeps an organisation’s networks running, setting up, monitoring and maintaining the systems that connect people, devices and services.

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Occupation

QA Engineer

A QA engineer checks that software works as intended, designing and running tests to find problems before they reach users.

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Occupation

DevOps Engineer

A DevOps engineer helps teams build, deploy and run software smoothly, working on the automation, infrastructure and processes that connect development and operations.

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Occupation

UX Designer

A UX designer shapes how people experience a product, researching needs and designing flows and interfaces that are clear, usable and helpful.

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Industrial & logistics (more)

Industrial & logistics (more)

Additional industrial, production and logistics roles.

Occupation

CNC Operator

A CNC operator sets up and runs computer numerical control machines that cut, mill, turn or shape parts to a programmed specification, monitoring the process and checking each piece for accuracy.

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Occupation

Assembler

An assembler builds finished products from individual parts and components, working to instructions on a line or bench while keeping output accurate, consistent and on schedule.

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Occupation

Packer

A packer prepares finished goods for storage or dispatch by wrapping, boxing, labelling and palletising them, keeping output accurate, protected and ready to ship.

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Occupation

Quality Inspector

A quality inspector checks materials, parts and finished products against specifications and standards, identifying defects, recording results and helping keep output consistent and compliant.

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Occupation

Maintenance Technician

A maintenance technician keeps machinery, equipment and facilities running by carrying out planned servicing, diagnosing faults and making repairs that minimise downtime and keep sites safe.

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Occupation

Industrial Painter

An industrial painter prepares and applies protective and finish coatings to metal, machinery, structures or manufactured products, working to specification with spray, brush or powder-coating methods.

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Occupation

Metalworker

A metalworker cuts, shapes, forms and joins metal to produce parts, components or structures, working from drawings with hand tools, machines and joining methods to a required specification.

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Occupation

Production Supervisor

A production supervisor leads a team and a shift on the factory floor, organising work, supporting operators and keeping output, quality and safety on track against the daily plan.

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Occupation

Line Operator

A line operator works a station on a production or packaging line, feeding materials, monitoring the run and carrying out checks to keep the line moving to pace, quality and safety standards.

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Occupation

Plant Worker

A plant worker carries out general production, processing and support tasks across a manufacturing or processing site, helping keep operations running, materials moving and the area clean and safe.

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Occupation

Mechanical Technician

A mechanical technician assembles, installs, services and repairs mechanical equipment and systems, diagnosing faults and carrying out work that keeps machinery accurate, reliable and safe.

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Occupation

Toolmaker

A toolmaker makes, repairs and maintains the precision tools, dies, jigs, fixtures and moulds used in manufacturing, working to very fine tolerances from engineering drawings.

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Occupation

Fabricator

A fabricator builds metal structures, frames and assemblies from drawings by cutting, shaping and joining material, producing finished items to specification for production or installation.

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Occupation

Material Handler

A material handler moves, stores and manages the flow of materials, stock and product around a warehouse, plant or yard, keeping the right items in the right place at the right time.

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Occupation

Inventory Worker

An inventory worker keeps stock accurate and well organised by counting, checking, locating and recording goods, supporting reliable availability across a warehouse or store.

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Occupation

Warehouse Picker

A warehouse picker selects items from storage locations to fulfil customer or production orders, working accurately and at pace using pick lists, scanners or voice-directed systems.

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Occupation

Warehouse Packer

A warehouse packer takes picked orders and prepares them for dispatch.

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Occupation

Warehouse Supervisor

A warehouse supervisor leads a team and a shift across goods-in, storage, picking, packing and dispatch, keeping operations on plan and the area accurate, productive and safe.

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Occupation

Reach Truck Operator

A reach truck operator moves, stores and retrieves palletised stock in narrow aisles and at height using a reach truck, working safely with valid certification for the truck type and jurisdiction.

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Occupation

Order Picker

An order picker assembles accurate orders by selecting the right items in the right quantities from across the warehouse, confirming each pick and preparing orders for packing or dispatch.

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Occupation

Logistics Assistant

A logistics assistant supports the day-to-day flow of goods and transport, coordinating deliveries, paperwork and stock movements so orders reach customers accurately and on time.

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Occupation

Loader

A loader loads and unloads goods, pallets and deliveries to and from vehicles and storage, working at pace and with care to keep dispatch and goods-in flowing safely.

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Occupation

Shipping Clerk

A shipping clerk manages the outbound side of dispatch.

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Occupation

Receiving Clerk

A receiving clerk manages the goods-in side of the warehouse.

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Occupation

Inventory Controller

An inventory controller manages the accuracy, levels and movement of stock, analysing records, coordinating counts and helping ensure the right products are available without excess or shortage.

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Occupation

Warehouse Coordinator

A warehouse coordinator organises the day-to-day activity, schedules and information flow of a warehouse, keeping tasks, teams, stock and transport aligned so operations run smoothly.

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Construction & care (more)

Construction & care (more)

Additional construction, care and service roles.

Occupation

Drywall Installer

A drywall installer measures, cuts and fixes plasterboard to walls and ceilings, building partitions and finishing interior surfaces ready for taping, jointing and decoration.

Open
Occupation

Crane Operator

A crane operator lifts and moves heavy loads using a mobile or tower crane, working precisely and safely with the signaller and lift plan and holding the certification required in their jurisdiction.

Open
Occupation

Excavator Operator

An excavator operator uses a tracked or wheeled excavator to dig, grade and move earth and materials on construction and groundwork sites, working accurately and safely to the plan.

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Occupation

Concrete Worker

A concrete worker prepares, places, compacts and finishes concrete for foundations, slabs and structures, working to levels and finishes as part of a groundwork or construction crew.

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Occupation

Road Worker

A road worker builds, surfaces and maintains roads, paths and related infrastructure, laying and repairing surfaces and setting up traffic management to keep work zones safe.

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Occupation

Kitchen Assistant

A kitchen assistant supports chefs and cooks with food preparation, washing up and keeping the kitchen clean and stocked, helping the kitchen run smoothly through service.

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Occupation

Storekeeper

A storekeeper receives, stores, issues and records materials and stock, keeping a store or stockroom organised and inventory accurate so the right items are available when needed.

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Occupation

Laundry Worker

A laundry worker washes, dries, presses and sorts linen and garments in a commercial or institutional laundry, handling items hygienically and keeping clean stock available where it is needed.

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Occupation

Caregiver

A caregiver supports people who need help with daily living, providing practical, personal and emotional care that helps them stay safe, comfortable and as independent as possible.

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Occupation

Elderly Care Worker

An elderly care worker supports older people with daily living, mobility and wellbeing, helping them stay safe, comfortable and connected in their home or a care setting.

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Occupation

Hospital Cleaner

A hospital cleaner keeps wards, clinical areas and public spaces clean and hygienic, following strict infection-control procedures to help protect patients, staff and visitors.

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Occupation

Physiotherapy Assistant

A physiotherapy assistant supports physiotherapists by helping patients with exercises and treatment, preparing equipment and keeping the therapy area ready, under the therapist’s direction.

Open
Occupation

Care Home Worker

A care home worker supports residents in a residential or nursing home with daily living, wellbeing and activities, helping them feel safe, comfortable and part of a community.

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Occupation

Patient Transport Assistant

A patient transport assistant helps move patients safely between home, hospital and appointments, supporting them in and out of vehicles with care, comfort and reassurance.

Open
Occupation

Childcare Assistant

A childcare assistant supports the care, play and learning of young children in a nursery or early-years setting, helping create a safe, nurturing and stimulating environment.

Open
Occupation

Medical Assistant

A medical assistant supports clinicians and patients with administrative and basic clinical tasks in a healthcare setting, helping appointments and the clinic run smoothly under supervision.

Open
For informational purposes only. This is neutral, educational guidance — not legal, employment-law, immigration, payroll, tax, financial or compliance advice, and not an interpretation of any law. It contains no salary or compensation data, no benchmarks or averages, no fabricated studies, surveys or case studies, and no software, vendor or provider rankings. Requirements vary by jurisdiction, industry and contract and change over time. Confirm all specifics with qualified professionals before acting.
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Candidates

Candidate registration

Register your interest — free, no obligation.

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Knowledge graph

HR knowledge graph

The master topical map of the platform.

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HR intelligence

HR intelligence center

The master knowledge graph of every cluster.

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Job descriptions

Job descriptions by role

Responsibilities, skills and templates.

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Interview questions

Interview questions by role

Behavioural and practical questions.

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Hiring process

Hiring process by role

The end-to-end hiring workflow per role.

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Templates

HR templates

Free, printable, placeholder-based templates.

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HR documents

HR documents center

Document guidance and structure.

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Country HR

Country HR

How HR works in different countries.

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Staffing

Staffing & recruitment agencies

When and how to use external recruiting help.

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Employers

Employer services

Request hiring support and partner matching.

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Practical HR resources, by email

Templates, hiring insights and workforce updates. No spam — unsubscribe anytime.

FAQ

Frequently asked questions

What is the occupations encyclopedia?

A connected set of evergreen pages, one per occupation, covering what the role does, the skills it needs, who typically employs it, how it is recruited and the documents involved — written for both employers and candidates.

Does it include salaries or pay data?

No. These pages contain no salary, wage or compensation data and no rankings. Pay varies widely by country, employer, experience and market; for current figures consult official or employer sources.

Who are these pages for?

Both sides of hiring: employers scoping a role and how to recruit it, and candidates understanding what a role involves and how to prepare. Each page links to the matching job description, interview questions, hiring guide and career guidance.

How do occupations connect to the rest of the site?

Every occupation links to its related hiring guide, job description, interview questions and hiring process, plus the documents and career guides that apply — so you can move from understanding a role to hiring for it or preparing for it.

Is HR helper group a recruitment agency?

No. HR helper group is a workforce matching and hiring-support platform, not a recruitment agency, and makes no placement guarantees.