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What a cashier does
A cashier operates the till or checkout, scanning items, taking payment by cash, card or other methods and issuing receipts. The role keeps the point of sale accurate and the queue moving.
It calls for accuracy with money and a courteous manner with customers, often the last person a shopper deals with before leaving. Cashiers also help with simple queries, returns and till balancing.
Core responsibilities
- Scanning items and processing payments accurately.
- Handling cash, card and other payment methods.
- Issuing receipts and processing returns or refunds.
- Balancing the till and reconciling takings.
- Bagging or packing purchases as needed.
- Following cash-handling, security and till procedures.
Skills and qualities
- Accuracy and care when handling money.
- Basic numeracy and attention to detail.
- A polite, patient customer manner.
- Honesty and trustworthiness.
- Speed and consistency at busy times.
- Comfort with till systems and payment terminals.
Typical employers and settings
- Supermarkets, convenience stores and high-street shops.
- Department stores and specialist retailers.
- Petrol stations and forecourt shops.
- Cafés, canteens and hospitality venues.
- Pharmacies, banks and service counters.
How the role is recruited
- Roles are filled directly or through agencies, with seasonal peaks common.
- A short CV or in-store application is typical.
- Screening focuses on numeracy, reliability and right to work.
- Interviews are usually brief and practical.
- Onboarding covers the till, cash handling, security and procedures.
Documents involved
- A job advert and a clear job description.
- An employment contract or assignment terms.
- An offer letter confirming role, hours and start date.
- Right-to-work and identity checks as required.
- An onboarding checklist covering till and cash procedures.
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