Part of the how to hire cluster in the employment knowledge graph — connected to occupations, documents, hiring guides, career guides, country guides and employment law.
Scope the role before you hire
Decide what kind of driving the role involves: delivery rounds, long-distance haulage, multi-drop, passenger transport or yard shunting. Each implies a different licence category, vehicle type and pattern of hours, so set these out before advertising.
Note whether the role is permanent, temporary or seasonal, the typical routes and load handling involved, and any customer-facing element. A precise scope helps candidates check their licence and experience match and keeps your advert accurate.
Where to find candidates
- Job boards focused on driving, logistics and transport roles.
- Specialist driver recruitment and staffing agencies.
- Workforce matching platforms connecting employers with available local drivers.
- Referrals from existing drivers and depot staff.
- Local training and licence-acquisition providers.
- Your own careers page and a talent pool of past applicants.
- Community and trade networks relevant to your sector.
How to screen and shortlist
- Verify the licence category and any entitlements match the vehicles used.
- Check the licence is valid and free of restrictions relevant to the role.
- Confirm right to work and identity as required.
- Ask about experience with similar vehicles, loads and route types.
- Discuss familiarity with rest, hours and tachograph rules where they apply.
- Confirm availability for the shift or route pattern before interview.
How to interview
- Ask candidates to describe their pre-journey vehicle checks and safety habits.
- Explore how they plan routes and handle delays or diversions.
- Discuss customer interaction for delivery and passenger roles.
- Cover how they manage driving hours and required rest.
- Consider a supervised driving assessment for the relevant vehicle.
- Let the candidate ask about routes, vehicles and working patterns.
Documents, checks and onboarding
- A valid driving licence of the correct category kept on file.
- Any additional professional driving qualifications the role requires.
- An offer letter confirming role, vehicle type and start date.
- An employment contract or agency assignment terms.
- Right-to-work and identity verification before the first journey.
- An onboarding checklist covering vehicles, routes and reporting.
Common hiring mistakes
- Not confirming the licence category matches the vehicles in use.
- Overlooking licence restrictions or required professional qualifications.
- Skipping a practical driving assessment when one could be arranged.
- Underestimating the rest, hours and record-keeping rules that apply.
- Leaving right-to-work checks until after the start date.
- Failing to brief drivers on customer service for delivery roles.
Export, edit and share documents
The documents, policies and templates this involves can be exported, edited, signed, stored and shared as PDFs with the HELPERG PDF Editor.
Workforce communication tools
Employers, agencies and recruiters often need candidate screening calls, international candidate calls, recruitment coordination and team collaboration. TwinPhone provides browser calling, virtual numbers and international business communication workflows.
Measuring recruitment marketing and traffic?
Related tools from the HELPERG ecosystem that may help with this:
- WebmasterID — Privacy-first website analytics for recruitment marketing — understand traffic sources, visitor behaviour and conversion performance on your employer or careers site.
Need hiring support?
Tell us about your workforce needs. We can help connect you with recruitment and staffing partners that match your hiring requirements — HR helper group is a matching platform, not a recruitment agency, and makes no placement guarantees.
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