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Cleaner

A cleaner keeps buildings and spaces clean, hygienic and presentable, carrying out routine cleaning tasks safely and to the standard expected by the employer or client.

Part of the occupations cluster in the employment knowledge graph — connected to occupations, documents, hiring guides, career guides, country guides and employment law.

What a cleaner does

A cleaner maintains the cleanliness and hygiene of buildings and spaces, from offices and shops to schools, hospitals and homes. Tasks typically include surfaces, floors, washrooms, waste and communal areas.

The role is practical and routine-based, often worked outside core business hours so spaces are ready for use. It calls for reliability, thoroughness and care in following cleaning and safety procedures.

Core responsibilities

  • Cleaning surfaces, floors and communal areas.
  • Maintaining washrooms and replenishing supplies.
  • Emptying bins and managing waste.
  • Using cleaning equipment and products safely.
  • Following cleaning schedules and standards.
  • Reporting hazards, faults or low supplies.

Skills and qualities

  • Reliability, punctuality and a thorough approach.
  • Attention to detail and consistent standards.
  • Physical fitness for active, hands-on work.
  • Care when using cleaning products and equipment.
  • Awareness of health-and-safety and hygiene.
  • The ability to work independently or in a team.

Typical employers and settings

  • Offices, shops and commercial premises.
  • Schools, hospitals and care settings.
  • Hotels, leisure venues and restaurants.
  • Contract-cleaning and facilities companies.
  • Domestic and private-household cleaning.

How the role is recruited

  • Roles are filled directly or through cleaning and staffing agencies.
  • A short CV or simple application is usually enough.
  • Screening focuses on availability, reliability and right to work.
  • Some settings, such as schools or care, require background checks.
  • Onboarding covers products, equipment, schedules and safety.

Documents involved

  • A job advert and a clear job description.
  • An employment contract or assignment terms.
  • An offer letter confirming role, hours and start date.
  • Right-to-work and identity checks as required.
  • Any background checks for sensitive settings.

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For informational purposes only. This is neutral, educational guidance — not legal, employment-law, immigration, payroll, tax, financial or compliance advice, and not an interpretation of any law. It contains no salary or compensation data, no benchmarks or averages, no fabricated studies, surveys or case studies, and no software, vendor or provider rankings. Requirements vary by jurisdiction, industry and contract and change over time. Confirm all specifics with qualified professionals before acting.
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FAQ

Frequently asked questions

What does a cleaner do?

They keep buildings and spaces clean and hygienic, cleaning surfaces, floors and washrooms, managing waste and following cleaning schedules and safety procedures.

What skills does a cleaner need?

Reliability, thoroughness, attention to detail, physical fitness, care when using products and equipment, and good awareness of health-and-safety and hygiene.

Do you need experience to be a cleaner?

Most cleaning roles are accessible without prior experience, with training given on products, equipment and procedures, though some specialist settings prefer experience.

How are cleaners hired?

Directly or through cleaning and staffing agencies, with a short application, a focus on availability and reliability, and onboarding on products, schedules and safety.

Are background checks needed for cleaning roles?

Some settings, such as schools, hospitals or care environments, require background checks before starting; whether they apply depends on the setting and jurisdiction.