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What a return to work letter is
A return to work letter is a document used to confirm and support an employee’s return after an absence — for example, following extended leave, illness, parental leave or a suspension. It sets out the return date and any practical arrangements.
Its purpose is to make the return clear and supportive: confirming when the employee comes back, what their role looks like on return, and any adjustments or phased arrangements that apply. It helps both sides plan with confidence.
When a return to work letter is used
- When an employee is returning after a period of extended absence.
- Following leave such as parental, medical or other approved leave.
- After a suspension has ended and duties are resuming.
- When phased or adjusted arrangements need to be confirmed.
- When a clear, dated record of the return is needed.
What a return to work letter should include
- The employee’s name, role and the date of the letter.
- A clear statement confirming the return and the return date.
- The role and duties the employee will resume.
- Any phased return, adjustments or supportive arrangements.
- Reporting line and key contacts on return.
- Information about any catch-up or reorientation steps.
- A welcoming, supportive note where appropriate.
- A contact point for questions before the return.
Common mistakes
- Not confirming the return date clearly.
- Failing to set out any agreed adjustments or phased arrangements.
- Overlooking reorientation after a long absence.
- Using a cold tone that does not support the employee’s return.
- Not naming a contact for questions before coming back.
- Keeping no record of the agreed return arrangements.
Good practice
- Confirm the return date and the role plainly and warmly.
- Set out any adjustments or phased arrangements clearly.
- Plan reorientation or catch-up to ease the transition.
- Provide a contact for questions ahead of the return.
- Keep a copy with the employee’s record and handle data with care.
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