1. Define your needs
- ☐ Roles, volume, locations and timing.
- ☐ Permanent, temporary or both.
- ☐ Local or cross-border sourcing.
- ☐ Budget and the commercial model you prefer.
2. Build a shortlist
- ☐ Genuine specialism for your roles.
- ☐ Real coverage of your markets and languages.
- ☐ Capacity to deliver your volume.
- ☐ GDPR-ready, lawful candidate handling.
3. Evaluate fairly
- ☐ Score against weighted criteria you set first.
- ☐ Reference and quality checks.
- ☐ A pilot or trial brief where possible.
- ☐ Clarity and responsiveness in communication.
4. Contract & onboard
- ☐ Transparent terms, fees and SLAs agreed up front.
- ☐ Data ownership and exit terms.
- ☐ A single brief and point of contact.
- ☐ A review cadence from day one.
Your shortlist notes
- Need summary ______________________
- Partner A — fit ______________________
- Partner B — fit ______________________
- Decision & owner ______________________