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Working at Height

Working at height means working anywhere a person could fall a distance liable to cause injury — including from ladders, scaffolds, platforms and near openings. This is general awareness only and does not replace the training, equipment and risk assessment your employer is responsible for providing.

Educational workplace-safety awareness — connected to industries, occupations, employment law, employment documents and company types. Informational only — not legal advice and not a substitute for mandatory workplace safety training; employers remain responsible for compliance, training and worker authorization.

What working at height means

Working at height covers tasks where there is a risk of falling and being hurt, whether that is several metres up a scaffold or just above ground level near an edge or opening. Falls from height are a leading cause of serious and fatal workplace injuries, which is why the work is treated with particular care.

This page is awareness only. It does not tell you whether a task is safe, which access equipment to use, or how to set it up — those depend on the task and your employer’s risk assessment, training and equipment. Wherever possible, the first aim is to avoid working at height, and to use the safest practicable method when it cannot be avoided.

Why it matters and where it applies

  • Falls from height are among the most serious workplace risks.
  • It applies in construction, warehousing, maintenance, cleaning and many other settings.
  • Even short falls and falls through fragile surfaces can cause serious harm.
  • Avoiding work at height altogether, where possible, is the safest option.
  • Dropped tools and materials can also injure people working below.

Key general points

  • The first aim is to avoid working at height where it is reasonably practicable.
  • Where it cannot be avoided, suitable equipment and precautions should be used to prevent falls.
  • Fragile surfaces such as some roofs need particular care and planning.
  • Equipment such as ladders and scaffolds should be suitable, inspected and used correctly.
  • Your employer is responsible for planning the work, providing equipment and training.

Practical awareness tips

  • Use access equipment provided for the task and follow your training.
  • Check ladders, platforms and guardrails before use for damage or defects.
  • Keep a secure footing and avoid overreaching.
  • Secure or remove tools and materials that could fall onto others.
  • Stop and report any equipment or condition that looks unsafe.

Common misunderstandings

  • Thinking only high work counts — falls from low levels can still injure.
  • Using a ladder for a task that needs a more stable platform.
  • Standing on chairs, boxes or other improvised supports.
  • Treating this page as a substitute for working-at-height training and a risk assessment.

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For general informational and safety-awareness purposes only. This is educational content — not legal advice and not a substitute for legally required workplace safety training or instruction. It does not certify or approve any worker, does not authorise anyone to work, and does not guarantee compliance; reading it does not satisfy any legal obligation. Employers remain responsible for workplace safety, risk assessment, training, supervision and determining worker competence. Hazards and requirements vary by site, task and jurisdiction and change over time — always follow the applicable law and your employer’s safety rules, and confirm specifics with the official authority and a qualified safety professional.
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FAQ

Frequently asked questions

What counts as working at height?

Any work where a person could fall a distance liable to cause injury, including from ladders, scaffolds, platforms or near edges and openings — even at low levels. Your employer’s risk assessment determines how each task is controlled.

What is the safest approach to working at height?

Where reasonably practicable, the safest approach is to avoid working at height altogether. Where it cannot be avoided, suitable equipment and precautions should be used to prevent falls, as planned by your employer.

Who decides whether a task at height is safe?

Your employer, through a risk assessment and the training, planning and equipment they provide. This page cannot tell you whether a specific task or piece of equipment is safe.

Does this replace working-at-height training?

No. It is general awareness only and is not a substitute for proper working-at-height training or your employer’s risk assessment.