Challenges
- Roles that stay open far too long.
- A single sourcing channel drying up.
- Losing candidates late in the process.
- Capacity gaps hitting output.
Framework
- Quantify the gap and its cost to output.
- Widen and diversify sourcing channels.
- Improve candidate experience and conversion.
- Use partners for hard-to-fill roles.
- Plan capacity and contingency realistically.
Workforce considerations
- Prioritise the roles that hurt most.
- Consider cross-training and internal moves.
- Plan temporary cover for gaps.
- Protect retention of scarce skills.
Risk considerations
- Output and service constrained by vacancies.
- Burnout in stretched teams.
- Quality dropping under pressure to fill.
- Losing scarce people you already have.
Operational recommendations
- Use staffing partners and cross-border sourcing.
- Speed up and tighten the process.
- Act on retention drivers you control.
- Re-plan capacity as the gap moves.
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