Assessment model
Assess your workforce risk qualitatively against four levels of maturity. There is no score and no benchmark — the point is an honest read and a direction to improve in.
- Level 1 — Ad hoc: handled reactively and inconsistently, with little documentation or ownership.
- Level 2 — Developing: some structure exists, but it is uneven and depends on particular individuals.
- Level 3 — Defined: a consistent, documented approach with clear owners and basic measurement.
- Level 4 — Optimised: measured, regularly reviewed and continuously improved, and it informs decisions.
Evaluation criteria
Reflect on each criterion and place it against the four levels above.
- Risk identification covers the workforce broadly, not just obvious roles.
- Concentration and key-person dependencies are mapped.
- Attrition and retention are monitored over time.
- Capacity buffers exist for critical work.
- Succession and cross-training reduce single points of failure.
- Each mitigation has an owner and a review date.
Common gaps
- Risks named but never sized.
- Key-person dependencies undocumented.
- No succession plan for critical roles.
- Mitigations with no owner or deadline.
Improvement recommendations
- Map critical roles and concentration of risk.
- Size exposure and prioritise the biggest.
- Build cross-training and succession for critical roles.
- Assign an owner and date to every mitigation.
- Review the risk picture on a cadence.
Need hiring support?
Tell us what roles you need to fill. We can help connect you with recruitment and staffing partners that match your hiring requirements — HR helper group is a matching platform, not a recruitment agency, and makes no placement guarantees.