Assessment model
Assess your employer intelligence qualitatively against four levels of maturity. There is no score and no benchmark — the point is an honest read and a direction to improve in.
- Level 1 — Ad hoc: handled reactively and inconsistently, with little documentation or ownership.
- Level 2 — Developing: some structure exists, but it is uneven and depends on particular individuals.
- Level 3 — Defined: a consistent, documented approach with clear owners and basic measurement.
- Level 4 — Optimised: measured, regularly reviewed and continuously improved, and it informs decisions.
Evaluation criteria
Reflect on each criterion and place it against the four levels above.
- Coverage spans all the domains, not just a favourite few.
- Data and definitions are shared and consistent across domains.
- Decisions are informed by the evidence the assessments surface.
- The tools and assessments are in routine use, not one-offs.
- There is a genuine improvement loop across domains.
- Leadership owns the overall picture.
Common gaps
- Domains assessed in silos that never connect.
- Inconsistent definitions across teams and tools.
- Insight that never actually changes a decision.
- One-off assessments with no review cadence.
Improvement recommendations
- Use the full assessment set together, not in isolation.
- Standardise data and definitions across domains.
- Tie each assessment explicitly to decisions.
- Put the workforce tools into routine planning.
- Review the whole picture on a cadence with leadership.
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