Part of the hr reporting cluster. This is educational, operational guidance that connects to the wider site — the employee lifecycle, employer operations, metrics and templates.
This page covers how to choose and report KPIs.
Why it matters
Too many KPIs dilute focus and invite gaming; the right few, read with context, drive attention to what matters. Good KPI reporting is as much about what you leave out.
It builds on the HR metrics cluster.
Key concepts
- A few, well-chosen KPIs.
- Read with context, not in isolation.
- Resistance to gaming.
- Tied to goals and decisions.
Operational framework
- Tie KPIs to goals and decisions.
- Choose a small, meaningful set.
- Report with context and trends.
- Watch for gaming and side effects.
- Review the KPI set periodically.
Common challenges
- Too many KPIs.
- KPIs read in isolation.
- Gaming and side effects.
- KPIs untied to goals.
Best practices
- Fewer, better KPIs.
- Read with context.
- Guard against gaming.
- Tie to goals.
Common mistakes
- A wall of numbers.
- Single-number focus.
- Ignoring gaming.
- Vanity KPIs.
Measure this with the workforce planning metrics metric, put it into practice with the goal-setting template, and run it as a system via workforce planning for operations.
Free, printable HR resources
Practical, ungated resources to put this into action — no signup.