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Agency Evaluation Checklist

A vendor-neutral checklist for evaluating a recruitment or staffing agency — fit, capacity, compliance and governance. No rankings.

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Fit & coverage

  • ☐ Genuine specialism for your roles.
  • ☐ Real coverage of your markets/locations.
  • ☐ Capacity to deliver the volume you need.
  • ☐ Language coverage where relevant.

Quality & compliance

  • ☐ Consistent screening and quality standards.
  • ☐ GDPR-ready, lawful candidate handling.
  • ☐ Clear documentation and contracting.
  • ☐ Responsive, professional communication.

Commercials & governance

  • ☐ Transparent commercial model.
  • ☐ SLAs and a review cadence.
  • ☐ Data ownership and exit terms.
  • ☐ Decision rights for the engagement.
Free to use and adapt. This resource is educational and generic — it contains no fabricated data, statistics or examples, and is not legal, tax or employment advice. Adapt it to your context and confirm anything with legal weight with qualified professionals. HR helper group is a workforce matching and hiring-support platform, not a recruitment agency. We process any details you submit per our Privacy Policy.
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FAQ

Frequently asked questions

Is the Agency Evaluation Checklist free?

Yes. The full resource is on this page — free to read, print or save as PDF, and free to adapt. You can also have a copy emailed to you.

Does it contain real, usable content?

Yes. It is genuine, generic and adaptable, with no fabricated data, statistics or examples. Adapt it to your context.

How is my email handled if I request a copy?

We use it only to send the resource and related hiring resources you can unsubscribe from at any time. We do not sell your data. See the Privacy Policy.

Is this legal advice?

No. It is an educational resource; confirm anything with legal weight with qualified professionals.