Common business scenarios
- Choosing how to engage workers.
- Variable vs stable demand.
- Trialling before committing.
- Managing administrative burden.
Evaluation criteria
- Demand stability and duration.
- Control and continuity needs.
- Administrative capacity.
- Cost and classification.
Decision framework
- Define the goal, volume, timeline and budget.
- Weigh control versus flexibility and speed.
- Assess your in-house capacity honestly.
- Consider a blended approach, not a binary.
- Pilot or trial before committing where possible.
Workforce considerations
- Staffing: flexible, less admin, agency-employed.
- Direct hire: control and continuity.
- Classification to confirm with professionals.
- A blend covers core and flex.
Risk considerations
- Staffing for core continuity needs.
- Direct hire for short-term spikes.
- Classification issues (with professionals).
- Continuity or cost surprises.
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