Common business scenarios
- Deciding the default channel for a role type.
- Building vs buying recruiting capacity.
- Handling a hiring spike.
- Filling scarce roles.
Evaluation criteria
- Reach and speed.
- Control over process and experience.
- Cost structure (fees vs overhead).
- Capacity and scalability.
Decision framework
- Define the goal, volume, timeline and budget.
- Weigh control versus flexibility and speed.
- Assess your in-house capacity honestly.
- Consider a blended approach, not a binary.
- Pilot or trial before committing where possible.
Workforce considerations
- Agency: reach and speed, at a fee.
- Internal: control, limited by capacity.
- Hybrid balances both.
- Quality and fit matter most.
Risk considerations
- Picking a channel by habit, not fit.
- Capacity gaps if internal-only.
- Cost creep if agency-only.
- Inconsistent experience.
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