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What Is eNPS?

Employee net promoter score (eNPS) is a simple measure of how likely employees are to recommend their workplace.

An educational definition from the HR glossary. Explore related terms below, or jump into the resource center to go deeper.

Definition

Employee net promoter score (eNPS) is a simple measure of how likely employees are to recommend their workplace.

Why it matters

It gives a quick, trackable signal of sentiment, read with context.

Examples

Illustrative example. eNPS is derived from a single recommend-likelihood question.

For the practical detail behind this term, follow the related metric, template and resources below.

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For informational purposes only. This is an educational, plain-language definition — not legal, tax, financial or compliance advice and not an official definition. Terms and obligations vary by organisation and jurisdiction. Numeric examples are simple, placeholder-based illustrations, not data. Confirm specifics with qualified professionals.
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FAQ

Frequently asked questions

What is Employee Net Promoter Score (eNPS)?

Employee net promoter score (eNPS) is a simple measure of how likely employees are to recommend their workplace.

Why does Employee Net Promoter Score (eNPS) matter?

It gives a quick, trackable signal of sentiment, read with context.

How is Employee Net Promoter Score (eNPS) measured?

It connects to the HR metric linked on this page, where you can find the formula and how to read it. This glossary entry is an educational definition, not a data source.