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What Is Employee Relations?

Employee relations is the area of HR focused on the relationship between employees and the organisation, including handling concerns.

An educational definition from the HR glossary. Explore related terms below, or jump into the resource center to go deeper.

Definition

Employee relations is the area of HR focused on the relationship between employees and the organisation, including handling concerns.

Why it matters

Healthy relationships and fair handling of issues protect people and the organisation.

Examples

Illustrative example. Supporting fair resolution of a workplace concern is employee relations.

For the practical detail behind this term, follow the related metric, template and resources below.

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For informational purposes only. This is an educational, plain-language definition — not legal, tax, financial or compliance advice and not an official definition. Terms and obligations vary by organisation and jurisdiction. Numeric examples are simple, placeholder-based illustrations, not data. Confirm specifics with qualified professionals.
Related concepts

Related glossary terms

Keep exploring the HR vocabulary.

Glossary

Employee Grievance

An employee grievance is a formal concern or complaint raised by an employee.

Open Glossary

Workplace Policy

A workplace policy is a written rule or guideline for how something is handled at work.

Open Glossary

Human Resources (HR)

Human resources (HR) is the function responsible for managing people across the employee lifecycle.

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Measure it

Related metrics & calculators

HR metric

Employee Engagement Metrics

Employee engagement metrics describe how connected and committed people feel to their work and organisation.

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HR calculators

Quantify the metrics in your browser.

Open Hub

HR metrics hub

How HR measures are defined and read.

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Put it into practice

Related templates

Template

Employee Feedback Template

Good feedback is specific, balanced and forward-looking.

Open
Go deeper

Related resources

The clusters that put this concept into practice.

Lifecycle

Employee lifecycle

The full employee journey, stage by stage.

Open Operations

Employer operations

Run the workforce as a repeatable system.

Open Planning

Workforce planning

Strategy and organizational design.

Open Compliance

HR compliance

Documentation, records, data and policy.

Open Templates

HR templates

Free, printable, placeholder-based templates.

Open Playbooks

HR playbooks

Step-by-step plays for people processes.

Open Technology

HR technology

Automation, analytics and systems.

Open Funnel

Recruitment funnel

Sourcing through to accepted offer.

Open Reporting

HR reporting & dashboards

Turn people data into clear views.

Open AI for HR

AI for HR

Where AI assists HR, responsibly.

Open Resource center

HR resource center

The central map of every cluster.

Open

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FAQ

Frequently asked questions

What is Employee Relations?

Employee relations is the area of HR focused on the relationship between employees and the organisation, including handling concerns.

Why does Employee Relations matter?

Healthy relationships and fair handling of issues protect people and the organisation.

How is Employee Relations measured?

It connects to the HR metric linked on this page, where you can find the formula and how to read it. This glossary entry is an educational definition, not a data source.