Give each mode a purpose
Decide what office time is for (collaboration, onboarding, specific rituals) and protect remote time for focus. "Come in because it’s Tuesday" erodes trust without adding value.
Default to inclusive practices
- Run meetings as if everyone is remote so no one is a second-class participant.
- Keep decisions and context written and accessible.
- Make in-office days predictable so people can plan.
Be consistent and fair
Apply expectations evenly and avoid proximity bias — visibility in an office is not performance. Tie recognition to outcomes.
Connect to the wider system
Hybrid intersects hiring and onboarding (state arrangements clearly in job descriptions) and day-to-day focus (remote work productivity).